FAQ

FAQ ASE Citadel ComCenter II

We honor our global clients and their global users on all aspects and from all perspectives.
The present FAQ ASE Iridium Marisatcom Hidden Citadel Anti-Piracy System Section gives clients a complete Q&A session searchable!

  • ASE
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  • 1. ASE Antenna Introduction
     

    The ASE Citadel Solution is a powerful communications device that serves as a vital safety tool for ships on the high seas.

    One of the most crucial aspects of installation is determining where to place the antenna on the ship. In this sense, locating the antenna does not refer to finding the antenna so much as it means placing the antenna. Since not all ships are designed the same way, ASE has developed several Citadel installation options along with some installation accessories that are available for purchase.

    ComCenter Mounting
    The ComCenter Il Outdoor with GPS can be mounted easily and is small enough to keep hidden from view. The unit has a configuration where the antenna and transceiver are contained together. This design eliminates typical antenna cabling distance limitations. The ComCenter II Includes a vibration- Dampening Universal Mount.

    The Vibration-Dampening Universal Mount fits flat-face beams as well as vertical and horizontal railings between 1 in. and 2 in. in diameter.

    An alternative mounting option is the Vibration-Dampening Pole Mount.

    Cabling
    Routing a single cable from the hidden ComCenter II unit to the Citadel Safe Room achieves secure voice and data communications for the system.

    ComCenter II Cable has a length of 147 m (150 gt) and combines RJ-11, RJ-45, and power in a single cable. It includes a breakout cable as well as a power adapter.
    The extended version has a 100 m cable with a junction box.

    The extended version has a 100 m cable with a junction box.

    Cabinet
    The system's latching wall cabinet is easy to install on any ship. This cabinet houses a corded phone and features the option for hooking up additional phones.

    The Wall Mount RJ-11/POTS Phone in Latching Cabinet features a placard inside that has dialing/ emergency instructions. This cabinet includes an RJ-11/POTS phone, as well as 15 m (50 ft) of 2-wire RJ-11 cable and a splitter for additional phones.
    The extended version has a 100 m cable with a junction box.

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  • 2. ASE Citadel Anti-Piracy Intro
     

    The ASE Citadel (Safe-Room) Solution is a powerful telephony and positioning reporting solution that operates over the Iridium network, which enables it to provide truly global coverage.

    Within the safe room, the ASE Citadel Solution features voice communications and GPS-position reporting. This solution may also be remotely polled securely from the ship's offices or company headquarters. Furthermore, configuration may be performed remotely as well.

    The safe-room solution solves antenna run problems by combining the transceiver and the antenna into one small, discreet enclosure that may be concealed when mounted since antenna distance is not an issue. A corded phone, mounted in a lockable wall-mounted cabinet, may be easily installed in the Citadel with only one cable running to the outdoor unit. An additional phone can be installed on the bridge from the same system to ensure a complete emergency communications system.

    NOTE
    The Citadel Solution may be referred to as the Citadel”, the Antenna”, or the ‘ComCenter” interchangeably as the antenna, transceiver, and receiver are all contained within the same enclosure. You may also refer to the ComCenter Outdoor User's manual for more detailed information.

    PRECAUTIONS
    Please go through the available Q&A for any quick searches that you may have and kindly read and understand User's Manual before installing your Citadel Solution. Careless or incorrect installation can degrade performance, damage both new and existing equipment, and incur unexpected network airtime charges.

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  • 3. ASE Life Cycle Steps - From Cabling Distance Assesment To Maintenace
     

    Cabling Distance Assessment
    Conducting a site survey reveals the cable length(s) required for installation.

    Antenna Site Survey
    The antenna site survey evaluates where the antenna should optimally be located. This involves considering the following trade-offs:
    - The antenna is often which might bring inherent blockages.
    - Trade-offs between the visibility to the satellites and the line-of-sight to the satellites.

    Verify Usage of Current Firmware
    Ensure that Citadel Solution is using the most current firmware version.

    Upgrade If Needed
    If the firmware version of Citadel Solution currently being used is not the most current one, upgrade it.

    Configure Settings
    The Citadel requires configuration prior to its deployment. This is done via the embedded webpage, as explained in CONFIGURATION

    Activate Of SIM Card
    Activate the phone's SIM card, Follow the directions included in SIM CARD ACTIVATION.

    Test Outgoing Call/Outgoing GPS
    After installation, the solution requires testing. This includes an outgoing voice call It may also include a test-GPS report sent via the Handset. ASE recommends testing at least one in-bound call as well as trying the remote polling feature if the user plans to rely on this aspect of its design.

    Install Antenna (Comcenter)
    The antenna is installed using the v-Bolts.

    Route Cable
    The antenna's associated cabling is routed throughout the ship.

    Mount/Install Phone Cabinet
    The phone cabinet must be mounted and connected appropriately. An optional Uninterrupted Power Supply (UPS) or battery backup may be installed for emergencies.

    Test Voice Out/Voice In GPS Reporting

    Weekly Voice Call Test
    To ensure continuing viability of the Citadel Solution, it should be tested weekly.

    Test Daily in HRA
    In addition to testing daily while in High-Risk Areas (HRAs), it is recommended that testing be performed just prior to entering these zones.

    Maintenance
    Limited maintenance is required to keep the Citadel operating at peak performance.

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  • 4. ASE Steps Required To Configure, Install, Test & Maintain ASE Citadel
     

    The following table contains the steps required to configure, install, test, and maintain the ASE Citadel Solution.
    Additionally, descriptions of the persons who might be involved In placing the solution service as well as solution maintenance may be induced.

    ASE Steps Required To Configure, Install, Test & Maintain ASE Citadel

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  • 5. ASE Antenna Installation Check List
     

    Before Beginning The ASE Antenna Installation

    ASE Hidden Anti-Piracy Antenna Installation Check List Before Beginning Installation- Take a quick inventory and make sure that you have all of the necessary components

    - Survey your ADU/antenna location, with an awareness to 360 degree line-of-site to horizon and maximum temperature of 70° Celsius

    - Plot your cable run

    - Verify: Lengths, Conduit & Hole Diameters & Connector Ends (female connects to ADU)

    - Determine the location of the Breakout Connector/Junction Box and the POTS Phone cabinet

    Once you have identified your preferred location of antenna installation, adjust the v-Bolts to accommodate either a vertical or horizontal placement.

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  • 6. ASE Antenna Temperature Restrictions
     

    Caution: Installation Temperatures not to exceed 70 Degrees C.

    ASE Marisatcom Hidden Iridium Anti-Piracy Antenna Temperature Restrictions
    The antenna is often installed hidden from view near the ship’s funnel. Since the exposed antenna is rated for a temperature range of -40C to 70C, it must be placed away from heat vents or other heat sources. If not, permanent damage may occur from exposing the antenna to temperatures above the operating specification.

    On smaller vessels without very large funnel structures, it may not be possible to find an appropriate location within the funnel area. In these cases, it is recommended to mount away from the funnel area completely.

    Ignoring the heating problem can result in failure of the solution quickly, or over time. Please contact us with any question you may have.

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  • 7. ASE Above Deck Unit ADU Critical Details
     

    The ADU (Above Deck Unit) [MC05G] has the antenna and transceiver all contained in one unit.

    THERE ARE SOME CRITICAL INSTALLATION DETAILS BELOW - PLEASE REVIEW CAREFULLY:

    1) Although a funnel installation is recommended as a stealth solution, this device is not suitable for all funnels. Be sure to install in a location that does not exceed 70° C. or damage can occur.

    2) The ADU needs 360° line-of-site to 8° off horizon to be in constant contact with the satellites. Locate the centerline of the ADU at the same height as the retaining wall and 1 M inward.

    3) The Universal Pipe Mount supports the installation of horizontal or vertical pipes of 1” to 2” in diameter. Mount the antenna with the “seam” parallel with the horizon and keep blockage to a minimum. Once you have identified your preferred location of antenna installation, adjust the V-Bolts to accommodate either a vertical or horizontal placement.

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  • 8. ASE Antenna Placement
     

    Antenna Placement

    ASE Marisatcom Hidden Iridium Anti-Piracy Antenna Placement For Full Visibility

    The placement of the ASE hidden anti-piracy antenna is indeed very important for Iridium satellite service operation.

    - Please make sure to install in a location that does not exceed 70°C, or damage can occur.

    - The ADU (antenna) needs 360° sky view with no obstructions 8° off the horizon, to be in constant contact with the Iridium satellites. Locate the center-line of the ADU at the same height as the retaining wall and 1 m. inward.

    - The Universal Pipe Mount supports the installation of horizontal or vertical pipes of 1” to 2” in diameter. Please mount the antenna with the “seam” parallel with the horizon and keep blockage to a minimum. Once you have identified your preferred location of antenna installation, adjust the V-Bolts to accommodate either a vertical or horizontal placement.

    For ASE Citadel installations, it is desired that the antenna is located hidden from unauthorized access.
    It has been identified by ship engineers that the funnel area meets this requirement. The installer and user must be aware of important installation information, limitations and compromises.

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  • 9. ASE Antenna Mounting
     

    Hidden Purpose-Built Anti-Piracy Marisatcom ASE Iridium Citadel SatCom Solution OUTPERFORMS generic ‘small’ anti-piracy ‘like’ antennas/solutions like Iridium 9555, ST100, SC4000, Inmarsat IsatPhone Pro, Oceana 400/800 NOT ONLY in existing fleet citadel projects, in replacement citadel projects, in newbuilds citadel projects BUT ALSO in shipyards citadel projects such as with Samsung Heavy Industries, Daewoo Shipbuilding and Marine Engineering, Hyundai Mipo Dockyard, Sungdong.

    The Citadel can be mounted on a "rail" as shown above.

    An alternative mounting configuration rotates the V-bolts by 90 deg so that the Citadel can be mounted on a vertical structure, such as a pipe.

    Mount the antenna with the “seam” parallel with the horizon and keep blockage to a minimum. For more information about placement, see “Antenna Placement” to review placement if needed.

    Antenna Placement is very important for Iridium Satellite Service operation. The ideal installation should have 360° view of the sky with no obstructions 8° off the horizon.

    For Citadel Installations, it is desired that the antenna be located hidden from unauthorized access. It has been identified by ship engineers that the funnel area meets this requirement.
    The installer and user must be aware of important installation information, limitations and compromises.

    Cable Routing and Attachment to the Antenna:
    Choose the best pathway and route the cable from the antenna to the Citadel location. if extensions are used, connect these as needed.
    Connect the end opposite the antenna to the junction panel (or junction box).

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  • 10. Cable Routing
     

    - Choose the best pathway and route the cable from the antenna to the Citadel location.
    - If extensions are used, connect these as needed.
    - Care must be taken when routing the cable. The max connector diameter needs to be considered when passing through holes or running in conduit. The max bend radius is important to consider to prevent damaging internal wires.

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  • 11. Cable Routing & Attachment To The ASE Antenna
     

    ASE Antenna Mechanical Dimensions

    ASE Cable Diameter,Max Connector Size, Max Bend Radius, Max Temperature- Please choose the best pathway and route the cable from the antenna to the Citadel location. If extensions are used, connect these as needed.

    - Care must be taken when routing the cable. The max connector diameter needs to be considered when passing through holes or running in conduit.

    - The max bend radius is important to consider to prevent damaging internal wires.

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  • 12. Cable Diameter Size Bend Temperature
     

    ASE Cable Diameter - Max Connector Size - Max Bend Radius - Max Temperature

    - Cable Diameter: .325” (8.26mm)

    - Max Connector Size: 1.25” (31.75mm)

    - Max Bend Radius: .98” (25mm)

    - Max Temperature: 105°C

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  • 13. Impact of ASE Antenna & Other Cables
     

    Impact of ASE Antenna Cable On Other Cable

    ASE antenna cable does not contain any RF and should not interfere with other cables.

    Impact Of Other Cable On ASE Cable

    ASE’ analog path (voice) is relatively immune from interference from other cables. Any interference would be noticed as “noise” during communication. The Ethernet path uses twisted pair to help extend the range, but would be susceptible to electrical noise. Any interference on this path would cause issues connecting with the embedded web server.

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  • 14. Antenna Visibility Mounting & Typical Funnel Distance
     

    ASE Marisatcom Hidden Iridium Anti-Piracy Antenna Satellite Visibility

    If this visibility must be compromised, satellite accessibility will be reduced some percentage of the time.

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  • 15. ASE Declaration Of Conformity
     
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  • 16. ASE Outdoor Specifications
     
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  • 17. Citadel Tablet Streaming GPS Data
     

    Using a Tablet to Stream GPS Data from ASE Hidden Iridium Satcom Anti-Piracy ComCenter II Solution

    Using A Tablet In Citadel Room To Stream Data From ASE Hidden Anti-Piracy SatCom Unit compressor

    Intro

    From within his Citadel room, a Master can view on a tablet in real-time mode his vessel’s Position, Heading and Speed (among other info)
    A tablet can be used to display GPS data streamed from the Citadel ADU (ComCenter).

    Using:

    - A Tablet

    - An Ethernet to USB Adapter

    - A web-browser

    the GPS data can be displayed on the tablet with 2 to 5 second update rate.
    The cable run between the antenna and the tablet was tested at 250, 300, 350 and 400 feet.

    Materials

    (1) Android/Windows/iOS tablet that supports hard-wired Ethernet connections

    (2) Ethernet to USB converter
    a. Must be a direct plugin to the tablet. For Android, the connector should be Ethernet to Micro-USB
    b. Must support 10M half-duplex mode
    c. Must support OTG

    (3) ComCenter II

    Procedure

    Please contact us

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  • 18. Phone Cabinet Installation
     

    Install the phone cabinet wherever it is desired.

    It is easiest to use the four mounting "bosses" on the back of the phone cabinet. Install using best judgment based upon the installed location.

    The POTS Phone Cabinet (optional for ASE-CIT03) connects to the POTS Phone (2-wire RJ-11 port) in the Junction Box.
    The POTS Phone Cabinet ships with 150ft (45M) of 2-wire cable pre-connected to the POTS Cabinet.
    This 2-wire cable is terminated with an RJ-11 header and plugs directly into the RJ-11 port in the Junction Box.

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  • 19. Connecting Power RJ11 (Phone) and RJ45 (Internet)
     

    Case 1 - When the optional Harland Simon Battery Backup (UPS) Is Not Used

    Connect the AC power cord to the ship's power (100-240 vAC). Then connect the AC-DC Power adaptor to the junction panel (or junction box) using the plug. Be certain to tighten the screw portion of the jack to secure.

    Connect the RJ11 from the phone cabinet to the junction panel or junction box.

    If using a laptop (or other computer), connect a CAT-5 ethernet cable (not included) from the laptop to the junction panel (or junction box).

    Case 2 - When the Harland Simon Battery Backup (UPS) Is Being Used

    To prepare the UPS, please follow the instructions that came with the unit. Additionally, ASE recommends following these steps as well:

    - Install the conductor strap between the NEG (-) Terminal on the left battery to the POs (+) terminal of the left battery. The two batteries will then be in series to provide +24 VDC.

    - Connect main power to the correct terminals inside the UPS.

    - You may use the jack and cord from the power adaptor to the +24 V terminals to connect to the junction panel or junction box.

    - Consult the UPS manual for testing and troubleshooting guidelines.

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  • 20. ASE Configuration Intro
     

    The ASE ComCenter II Firmware v2.25 update brings powerful new GPS- and SMS-based features to the ComCenter Outdoor and ComCenter Citadel applications, including:
    - GPS view for Real-Time Viewing of Position. Heading, Speed, and GPS Accuracy
    - Remotely Polled GPS Position Reports (Report on Demand)
    - TCP/IP acquisition of NMEA Sentences
    - Automatic Periodic GPS Position Reports

    This section informs the user as to the usage and configuration of the GPS Features and SMS Features in the Citadel Solution.

    Above mentioned functionalities are available for ASE-CIT01, ASE-CIT02-150ft & ASE-CIT02328ft

    For a key and quick overview of all ASE hidden citadel anti-piracy versions you can visit the ASE comparison chart

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  • 21. ASE Configuration Quick-Start
     

    Below Quick-Start Configuration guide is available for ASE-CIT01, ASE-CIT02-150ft & ASE-CIT02328ft

    For a key and quick overview of all ASE hidden citadel anti-piracy versions you can visit the ASE comparison chart

    - Pick up the phone receiver.

    - Press ON/OFF to turn on.

    - Key in this sequence: *6 1 2

    - You should receive a confirmation sequence of 2 beeps. This sets NETWORK MODE to DHCP SERVER.

    - Press ON/OFF again to turn the phone off.

    - Connect a computer directly to the Citadel (ComCenter II) via an Ethernet cable (not included).

    NOTE: To ensure more robust communication it is strongly recommend that you set the Speed and Duplex setting for the PC Ethernet Adapter to 10Mbps Half Duplex.

    This is particularly helpful when communicating over long cable lengths.

    - Open a web browser.

    ASE Marisatcom Iridium Citadel Anti-Piracy Webpage Direct Mode

    If the below screen (Citadel Webpage-Direct Mode) does not appear automatically, type this into the address bar to reach the Citadel Direct Mode:

     http:/1198.1681.100

    REMOTE QUERY FOR FIRMWARE VERSION: ase#password#VERSION:?#

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  • 22. ASE Configuration Opening Screen
     

    When connected to a Web browser, the local screen is displayed as shown below at the default IP address or at a custom IP address selected by the user.

    Opening Webpage Screen For ASE Citadel Anti-Piracy

    Click on CONFIGURE to begin setting up the system.

    You should then see the following screen (Setup Screen For Citadel):

    ASE Citadel Anti-Piracy Powerful Features Using GPS and SMS Technologies

    Follow these steps

    (1) Enter Vessel Name
    (2) Enable SMS
    (3) Insert email address
    (4) Set Periodic Reporting to OFF (or some other time)
    (5) Choose a Password
    (6) Click SAVE

    The phone is now ready to send reports and receive remote commands!

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  • 23. ASE Configuration Warnings and Limitations
     

    Both GPS and SMS technologies have tremendous capabilities, but are not without limitations. Included below are indications that advise the user of these technology limitations.

    - The accuracy and update rate of the GPS webpage is not guaranteed. Do not use this product for navigational guidance purposes.
    - SMS messaging is NOT a guaranteed delivery service. Successful SMS transmission results in 3 beeps for confirmation. Failure to transmit yields no notification beeps.

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  • 24. ASE Configuration GPS View for Real-Time Vessel Viewing
     

    When connected to a Web browser, the GPS information is displayed as shown at the GPS page of the user-created IP address.

    Stream GPS Data from ASE Citadel ComCenter Antenna to Tablet In Citadel Room

    ASE Citadel Anti-Piracy GPS View Real-Time Parameters and Description

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  • 25. ASE Configuration TCP/IP Acquisition
     

    In addition to having the NMEA Sentences viewable in the GPS View, they are also accessible at any time using AT commands over the TCPI-IP socket.

    Connect to socket at :23 and execute the following AT commands:

    AT+lNMEA_GPGGA? returns the GPGGA sentence
    AT+iNMEA_GPVTG? returns the GPVTG sentence
    AT+iNMEA_GPRMC? returns the GPRMC sentence

     

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  • 26. ASE Configuration Automatic Periodic Reporting
     

    An automatic periodic report can be transmitted at pre-configured intervals.

    The following instructions must be followed for an automatic periodic report to be transmitted successfully:

    - The report must be sent as an SMS email to the email address entered into the “Send Message To” field.
    - The “from” field in the received email will include the phone number of the device.
    - The body” in the received email will have the message as entered by the user.
    - The keyword "$GPS_POS" in the message will be replaced with the current location.
    - The keyword "$VESSEL" in the message will be replaced with the vessel name.
    - Vessel Name and Send Message To email address must be configured by the user.

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  • 27. ASE Configuration Emergency Reporting (*911)
     

    An emergency alert can be transmitted by pressing *911 on the connected Analogue/RJ11 Phone. A triple-beep tone on the Analogue RJ11 phone provides an indication that the message was transmitted. The following instructions must be followed for an emergency report to be transmitted successfully:

    - The emergency alert will be sent as an SMs email to the email address entered into the “Send Message To” field.
    - The ‘from field in the received email will include the phone number of the device.
    - The ‘body' in the received email will have the message:
    "Emergency Alert sent from at location"
    - Vessel Name and Send Message To email address must be configured by the user.
    - The alert will NOT be sent if:
    - an email address has not be configured.
    - the ComCenter link to the satellites is not available.

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  • 28. ASE Configuration Report On-Demand
     

    A position report can be sent on demand from a remote site. The request must be an (SMS) email message with a valid password and valid message format. The replied report will be to the requester email address.

    For details on request format and methodology, see FAQ Remote Configuration and Query.

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  • 29. ASE Remote Configuration and Query
     

    Some configuration parameters can be set from a remote site. The request must be an SMS email message with a valid password and valid message format. The replied query or configuration update status will be to the requester email address.

    Responses and reports are only sent if a valid email address has been set up previously.

    To execute the remote configuration successfully, the email fields must be formatted in accordance with the following parameters:

    From: Returned email
    To: The Iridium Phone [email protected]
    Subject: Can be anything
    Body: ASE Commands only

    Other points that must be considered include:
    - ase#password#field:data#field2:data# …… #
    - password must match and must be >= 4 characters
    - For parameters also configurable via Web page, Web should be updated with new information upon browser REFRESH
    - password is CASE SENSITIVE
    - all others are NOT case sensitive
    - ":?" sends the value of the field as a report

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  • 30. ASE Configuration Commands
     

     

    Remotely Request Current Position
    ase#password#POSITION:?#
    Returns the current location information.

    ASE Request For Position Shore side user

    Remotely Set Periodic Reporting Rate: TO Once Per Hour
    ase#password#PSMSRATE:2#
    Sets the Automatic Reporting Rate.

    Remotely Setting The ASE Citadel Anti-Piracy System Remote Periodic Report To Once Per Hour

    ASE Citadel Anti-Piracy Configuration ASE Commands Remotely Set Automatic Reporting Intervals

    Remotely Set Reporting Email Destination
    ASE##PSMSTO:# emailaddress
    Sets the Automatic Reporting Destination.

    Remotely Changing ASE Citadel Anti-Piracy System Email Address

    Remotely Setting Vessel Name
    ase#password#VESSEL:name#

    Remotely Changing ASE Citadel Anti-Piracy System Vessel Name

    Remotely Changing Password
    ase#password#PASSWORD:newpassword#

    Remotely Changing ASE Citadel Anti-Piracy System Vessel Password

    Remotely Enable/Disable Automatic Reporting
    ASE##PSMS:# ON | OFF

    Remotely setting New Email For Reports
    ase#password#PSMSTO:?#

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  • 31. ASE Configuration RJ-11 Phone Commands
     

    The ASE Citadel (Comcenter Il) Solution has powerful control over the system's settings through the use of the phone. For parameters also configurable via the web page, these parameters should be updated upon browser REFRESH. By pressing the ON/OFF button until the green light is illuminated, then entering and keypad numbers, the user can change many settings.

    The RJ11 Command Sequence is:
    OFF HOOK
    '*'
    command
    HANG UP

    Following screen is a list of these commands

    ASE Citadel Anti-Piracy System Configuration RJ-11 Phone Commands List

    Refer to Testing Section related to *8 (Star-8) Installation commands.

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  • 32. ASE Metal Junction Box
     

    A metal junction box for cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands.

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  • 33. ASE Plastic Breakout Connector
     

    An RJ11 and RJ45 Cable Adapter, consisting of RJ11, RJ45, Power and Plastic Wall Plate.

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  • 34. ASE Small Junction Box
     

    A new small junction box (JBX03) IP65 inside the citadel room, with mounting holes inside it.

    (95mm L x 95mm x 57mm H)

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  • 35. ASE SIM Card Intro
     

    Accessing the Iridium network requires working with the service provider to obtain and register the SIM card. It is a good idea to keep a copy of the registration email since it may contain PIN numbers and other important information.

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  • 36. ASE SIM Card Activation
     

    - Determine whether the Phone is working correctly.
    - Mount the Citadel with excellent visibility of the sky.
    - Open the phone cabinet to access the Citadel phone.
    - Press the ON/OFF button so that the green light appears.
    - Listen for a tone. What is heard should be the following:


    Hearing this tone it is indicated that:
    - The phone is working correctly
    - The SIM card ‘needs to be unlocked'

    Unlocking The SIM Card:
    Press * 1 1 1 1 on the handset
    Press the ON/OFF button to extinguish the green light
    The phone is now unlocked

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  • 37. ASE Dialling With A SIM Card
     

    Making an Outward Call
    Press the ON/OFF button so that the green light appears.

    Listen Until A Constant Tone Begins

    To Dial Out, Press This Sequence
    00 (Country Code) (Area Code) (No.) #

    EXAMPLE 1: Dialing a number in the U.S.
    00 1 XXX XXX XXXX #

    EXAMPLE 2: Dialing a number in the U.K.
    00 44 XX XXX XXX #

    As per Iridium, Iridium provides a free test number for dialing without charges, tariffs, or duties.

    EXAMPLE 3: Dialing the Iridium Free Test Number
    00 1 480 752 5105 #

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  • 38. ASE Antenna Specifications & Dimensions
     

    ELECTRICAL SPECIFICATIONS

    Operating Voltage:         22 - 36 VDC
    Power Consumption: 4 Watts (Idle/Standby) | 9 Watts ( Avg Active) | 15 Watts (Peak)
    AC Mains:                     115/230VAC 50/60Hz to 24VDC Adapter Provided

    ENVIRONMENTAL SPECIFICATIONS

    Operating Temp Range:  -40ºC to +70ºC
    Exposure:   Outdoor (per IEC 60945)

    MECHANICAL DIMENSIONS

    ASE Antenna Mechanical Dimensions

    Dimensions: 11L x 6W x 5H inches (28 x 15.3 x 12.7 cm)
    Weight: 3.0 lbs (1.36 kG)
    Mounting: Pole or Surface

    Shipping Dimensions

    Antenna: 36cm x 25cm x 25cm, 3kg.
    (BDE Equipment varies, depending upon configuration needed)

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  • 39. ASE Plastic Breakout Connector Connectivity
     

    Plastic Breakout Connector

    The Plastic Breakout Connector for the ASE-CIT01 Marisatcom ASE Hidden Citadel Anti-Piracy Iridium SatCom solution comes with RJ11, RJ45, Power and Plastic Wall Plate

    RJ11 and RJ45 Cable Adapter For The ASE-CIT01

    RJ11, RJ45, Power and Plastic Wall Plate

    ASE Antenna To BDE Connectivity (Plastic Breakout Connector)

    The Hidden Marisatcom ASE Antenna' Plastic Breakout Connector To BDE Basic Connectivity Citadel anti-piracy Iridium SatCom solution comprises of a hidden small-profile ASE antenna, a single antenna cable, a Plastic Breakout Connector, as well as an extra 150ft RJ11 cable. The plastic breakout connector comes with RJ11, RJ45, Power and Plastic Wall Plate
    The Hidden Marisatcom ASE Antenna' Plastic Breakout Connector To BDE Basic Connectivity Citadel anti-piracy Iridium SatCom solution comprises of a hidden small-profile ASE antenna, a single antenna cable, a Plastic Breakout Connector, as well as an extra 150ft RJ11 cable. The plastic breakout connector comes with RJ11, RJ45, Power and Plastic Wall Plate
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  • 40. Metal Junction Box Connectivity
     

    Metal Junction Box

    The Marisatcom ASE hidden Citadel Iridium SatCom anti-piracy solution consists of a Metal Junction Box with cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands

    The Marisatcom ASE hidden Citadel Iridium SatCom anti-piracy solution consists of a Metal Junction Box with cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands

    A metal junction box for cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands.

    ASE Antenna To BDE Connectivity (MJB)

    The Hidden Marisatcom ASE Antenna' Junction Box To BDE Basic Connectivity Citadel anti-piracy Iridium SatCom solution comprises of a hidden small-profile ASE antenna, a single antenna cable, a metal junction box, as well as an extra 150ft RJ11 cable. The junction box has cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands

    The Hidden Marisatcom ASE Antenna’ Junction Box To BDE Basic Connectivity Citadel anti-piracy Iridium SatCom solution comprises of a hidden small-profile ASE antenna, a single antenna cable, a metal junction box, as well as an extra 150ft RJ11 cable. The junction box has cable terminations (RJ11/RJ45/Power), AC/DC power supply and fused cable metal with water resistant glands

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  • 41. Small Junction Box Connectivity
     

    A new small junction box (JBX03) IP65 inside the citadel room, with mounting holes inside it.

    The ASE-CIT03 JBX03 (for the ASE Marisatcom ASE-CIT03 Hidden Citadel Anti-Piracy Solution) Junction Box is small (95mm L x 95mm x 57mm H), IP65, with mounting holes inside it.

    ASE Antenna To BDE Connectivity (JBX03)

    ADU To BDE Connectivity Diagram (JBX03)

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  • 42. Troubleshooting Voice And Error Tones
     

    The smart ASE hidden anti-piracy satcom solution system generates 7 symptom system tones.
    Inside the lockable cabinet, the RJ-11/POTS phone provides satellite voice access as well as audible tones to indicate system status and error conditions.
    Those tones can actually show users onboard what exactly goes on with their system.

    ASE-Troubleshooting Tone - Dialtone.MP3

    Generated from the ASE Citadel POTS Phone handset.
    Shows terminal works properly and waits for the user onboard to dial a phone number.
    Please make sure to complete the phone call with the “#” key

     ASE Troubleshooting Tone - No SIM Found.MP3

    ASE Troubleshooting Tone - No SIM Found
    Shows terminal operates, but no SIM has been found.
    Please clean and insert again the SIM into the terminal.

    ASE Troubleshooting Tone - Searching Iridium Network or SIM Needs Provisioning.MP3

    Shows terminal operates and searches for satellites.
    This tone will also be heared if SIM has not been provisioned properly.
    Please contact your Iridium Service Provider (ISP) to ensure this has been done properly.

    ASE Troubleshooting Tone - SIM Is Locked.MP3

    This tone does not occur frequently.
    SIM needs to be unlocked, please press * 1 1 1 1 on the handset.

    ASE Troubleshooting Tone - Modem Error.MP3

    Shows internal modem is not functioning properly, most likely it needs repair.

    ASE Troubleshooting Tone - Off Hook Alert.MP3

    Shows the handset has been off for more than 30 seconds without any activity.
    Please turn the handset off, then back on to continue.

    ASE Troubleshooting Tone - Bad SIM.MP3

    Shows the SIM card has been damaged.
    A new SIM card may be required the terminal to function properly

    ASE Citadel Anti-Piracy Status & Error Tones (RJ11_POTS Interface Only)

    ASE Citadel Anti-Piracy Status & Error Tones (RJ11_POTS Interface Only)

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  • 43. Error Tone "Searching For Network" or "Powering Up Initialization"
     

    Question

    Kindly note we received onboard from our company our Iridium SIM card. After installation and configuration vessel is still unable to use the ASE anti-piracy POTS phone.

    We are getting an error tones which indicates "Searching For Network" or "Powering up Initialization".

    Solution

    Iridium SIM card has not been activated. SIM card needs to get activated in order for the satellite connectivity to take place.

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  • 44. ASE System Test Calling
     

    Once the ASE Citadel Anti-Piracy Solution installation is complete, the system can be Powered Up & Tested

    Initial Test Procedure

    - Install SIM card in antenna.
    - Apply power and wait 5 - 10 minutes to allow system to initialize, locate the satellites and register on the Iridium network.
    - Go off-hook with RJ-11/POTS phone located in the lockable cabinet by pressing the On/Off key. Light should go GREEN with DIAL tone present.

    - Place Outgoing Test Call
    Dialing procedure:
    00(country code)(area code)(number)#

    - Place Incoming Test Call

    RJ-11/POTS phone should ring when call is received;
    press On/Off button until GREEN to answer.

    If the above procedure cannot be completed, refer to the Troubleshooting section.

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  • 45. ASE Frequent System Test
     

    ASE recommends frequent testing of the Citadel Solution at minimum times.

    Minimum times means testing the Citadel on a weekly basis.

    This testing should be made a part of the Ships Security Assessment & Ships Security Plan (SSA & SSP).

    The first testing procedure should begin shortly after the Citadel is installed on the ship.

    Consult the Installation Check Sheet for details on the procedure.

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  • 46. ASE Antenna Maintenance
     

    Clean the antenna portion periodically.

    Conduct a physical inspection to verify that the antenna remains horizontal and that the mounts remain tight.

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  • 47. ASE Safety Preparation
     

    Increase the frequency of testing to once per day when preparing to enter the High Risk Areas (HRAs).

    Since this requires voice dialing, please revisit FAQs in the SIM Card section for voice dialing procedures.

    In the event that a ship comes under attack. NATO forces request that the crew of the distressed ship dial a central number to coordinate a response. Because of this, it is strongly recommended that the phone number for NATO forces be prominently displayed near the phone.

    The UKMTO office in Dubai (as per UKMTO advise) serves as the primary point of contact between merchant shipping and the naval forces patrolling the waters off the Somali coast. Iridium's calling plan (as per Iridium) allows users to use UKMTO +971 to connect to the Iridium network free of charge.

    Please review these procedures with your ship’s security officer to ensure the number is correct.

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  • 48. ASE GPS Positioning Testing
     

    ASE recommends testing the GPS Positioning Frequently.

    This is done by pressing in your POTS Phone the following sequence: * 9 1 1

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  • 49. ASE Star-8 Diagnostics
     

    ASE's Star-8 features can perform a Strength Assessment that accounts for:

    - Cabling distance,

    - Connector quality and

    - Antenna placement

    This evaluation may detect the presence of a structure or object that obstructs the signal's path to the satellite.

    These powerful diagnostic features can be performed during installation or utilized as a part of scheduled maintenance to ensure that the system is working at peak performance.

    ASE Citadel Anti-Piracy Star-8 Diagnostics

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  • 50. ASE CIT01 Wiring Diagram
     

    ASE CIT01 Anti-Piracy Wiring Diagram v202_001

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  • 51. ASE CIT02 Wiring Diagram
     

    ASE CIT02 Anti-Piracy Wiring Diagram V3.01_001

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  • 52. ASE CIT03 Wiring Diagram
     

    ASE CIT03 Anti-Piracy Wiring Diagram v1 00_001

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  • 53. ASE Installation Check List
     

    After the ASE System has been Installed/Connected Onboard inc. also its Iridium Activated SIM Card, please make the following voice tests;

    ASE Installation Check List

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  • 54. Troubleshooting Voltage Checking Diagram
     

    The diagram below shows typical wiring between the ASE anti-piracy hidden antenna and the Citadel safe (engine) room.

    Voltages can be checked at indicated locations in order to confirm wiring or troubleshooting. (see Troubleshooting Section for further details)

    Please refer to the below Voltage-Checking Diagram  when checking and correcting the following Test Points:

    - Test Point #1: RJ11/POTS Phone Operation
    - Test Point #2: Power LED (Antenna)
    - Test Point #3: 24V System Power (Breakout Connector)
    - Test Point #4: RJ-11 Voltage (Breakout Connector)
    - Test Point #5: RJ-11 Voltage (POTS Phone Cabinet)
    - Test Point #6: Connector Voltages (Antenna)

    Troubleshooting - Voltage-Checking Typical Wiring Diagram

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  • 55. Troubleshooting Wiring Test Point 6
     

    Test Point #6: Connector Voltages (Antenna)

    Test For Antenna Power - Metal Screw On Turret Style 8-pins compressor Test For Antenna Power - PlasticSnap in Style 12-pins compressor

    If some or all of the above test points are invalid, the antenna may not be receiving power, or the wiring is incorrect somewhere in the system.

    To test for power to the antenna, the antenna mating connector can be temporarily disconnected and checked according to the above diagram.

    - Metal Screw on Turret Style – 8 pins
    - Plastic snap in Style – 12 pins

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  • 56. Troubleshooting Wiring Test Point 2
     

    Test Point #2: Power LED (Antenna)

    Power LED (ASE Citadel Anti-Piracy Hidden Antenna)

    Referring to the voltage-check diagram, the following Test Points can be checked and corrected as needed:
    The GREEN LED on the bottom of the antenna should be lit when power is applied. This LED will be on solid if the system has initialized and registered with the Iridium satellites.

    A blinking LED means:

    - SEARCHING: Slow blink (once per second) indicates the system is searching for the satellites. Stops blinking and turns solid green upon registration.
    - REGISTERED: Solid green indicates the system has found the satellites, has registered with the network, and is ready for use.
    - BOOT ERROR: Fast blink (3 - 4 per second) indicates the system has failed its power up self-diagnostics or is being firmware uploaded.

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  • 57. Troubleshooting Wiring Test Point 5
     

    Test Point #5: RJ-11 Voltage (POTS Phone Cabinet)

    Check RJ-11 POTS Voltages-Of ASE Lockable POTS-Phone Citadel Cabinet compressor

    These same RJ-11/POTS voltages can also be checked inside the lockable cabinet at the splitter. Polarity is not important.

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  • 58. Troubleshooting Wiring Test Point 3
     

    Test Point #3: 24V System Power (Breakout Connector)

    24V System Power Source Power (24V DC) for ASE Citadel Anti-Piracy

    Verify that source power (24V DC) is present in junction box or other connection point in your system

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  • 59. Troubleshooting Wiring Test Point 1
     

    Test Point #1: RJ11/POTS Phone Operation & System/Error Tones

    ASE Citadel Anti-Piracy-POTS Phone Buttons, Features, Status Tones

    1. On/Off Key. Used to initiate a call or to answer an incoming call.
    a. Initiate a call by pressing this button to active. The button will turn green and a dial tone will be heard. Enter the dialing sequence on the numbered keypad and press the # key to place the call. The Iridium bleeps’ will be heard followed by ringing of the party being called.
    b. Answer an incoming call by pressing the On/Off key until it turns green.

    2. Ringer Volume Switch. Set this switch to turn off the incoming ringer or to set to the desired incoming ring volume. Settings are: OFF – LOW – HI.

    3. Volume Control. This button toggles the volume level of the phones speaker in three steps: LOW – MED – HI. Pressing this button repeatedly cycles through these settings.

    4. Star / Asterisk Key (*). ComCenter II setup commands are initiated with this key. See User’s Manual for completed list of setup commands.

    5. Pound / Hash Key (#). This key must be pressed to initiate any entered dialing sequence.

    RJ-11/POTS Error Tones
    When the On/Off key is pressed and turns green, one or more of the following tones may be heard

    Dial Tone: Continuous tone that indicates the system is ready and a call can be placed.

    IMPORTANT: If the phone is left on (green light) for longer than 1-1/2 minutes, the Dial Tone will change to a rapid alert tone indicating the phone is active but not in use. The phone needs to be turned off to receive incoming calls.

    Extended Off-Hook Alert Tone

    As described above, this alert tone indicates the phone has been left on longer than 1-1/2 minutes but is not actively being used. The phone needs to be turned off (green light off) to allow the system to receive calls.

    Error Tones

    The below error tones will help you to identify status or problems with the system:

    Bad SIM Error Tone

    Shows the SIM card has been damaged.
    A new SIM card may be required the terminal to function properly

    Modem Error

    Shows internal modem is not functioning properly, most likely it needs repair.

    SIM Is Locked

    This tone does not occur frequently.
    SIM needs to be unlocked, please press * 1 1 1 1 on the handset.

    Searching Iridium Network or SIM Needs Provisioning

    Shows terminal operates and searches for satellites.
    This tone will also be heared if SIM has not been provisioned properly.
    Please contact your Iridium Service Provider (ISP) to ensure this has been done properly.

    No SIM Found

    Shows terminal operates, but no SIM has been found.
    Please clean and insert again the SIM into the terminal.

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  • 60. Troubleshooting Wiring Test Point 4
     

    Test Point #4: RJ-11 Voltage (Breakout Connector)

    Check RJ-11/POTS Voltages

    RJ-11/POTS voltages can be checked and confirmed at this location:
    IMPORTANT: No RJ-11/POTS voltages will be present if the Power LED indicates a BOOT ERROR has occurred.

    - Approximately 48VDC should be present when the RJ-11/POTS phone is turned off (GREEN LED is NOT lit). Polarity is not important as it will reverse between calls.
    - Approximately 10VDC should be present when the RJ-11/POTS phone is turned on (GREEN LED is lit and Dial tone present). Polarity is not important.

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  • 61. Troubleshooting Connecting Via Ethernet
     

    The easiest way to connect is directly to a laptop. Put the ComCenter Il Series in DHCP Server mode:
    - Key in *612 from an RJ11 phone or Privacy handset
    - Connect directly to laptop

    The ComCenter Il will be at address 192.168.1.100. Please note that this address is also referenced as Direct Mode when using the ASE Device Manager.

    On a full network, put the ComCenter II Series in DHCP client mode using *611 or RJII.

    Use the ASE Device Manager to “FIND” the IP address. The factory default setting for ComCenter II
    Series products is DHCP Client mode.

    NOTE: To ensure more robust communication it is strongly recommend that you set the Speed and Duplex setting for the PC Ethernet Adapter to 1oMbps Half Duplex.
    This is particularly helpful when communicating over long cable lengths.

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  • 62. Troubleshooting Internet Connection
     

    The PC needs to be configured with the IP address of your device, the IP address of your gateway, and a DNS server address.

    If you are using the ComCenter II in DHCP server mode, then these parameters will be updated in your PC automatically.

    If you are NOT using the ComCenter Il in DHCP Server mode, then you will need to configure your PC manually. The IP address of your ComCenter II should be your gateway.

    NOTE
    The Iridium data rate is very slow: 2400 baud. Therefore, “Web surfing” in not recommended as most Web pages will time out. The data service is useful for peer-to-peer communication and checking email using a third party email compression tool.

    You may use any DNS server. ASE uses DNS 12.127.17.72.

    We recommend you put the ComCenter in DHCP Server mode (*612 command from the RJ11) and connect the ethernet cable directly between the ComCenter and your laptop. Be sure to turn OFF your wireless network on laptop.

    In Windows, go to RUN and type CMD to get a DOS shell.

    Enter “ipconfig”.

    Verify that your computer has been assigned an IP address in the 192.168.1 .xxx network, that the gateway is 192.168.1.100, and that the DNS is 12.127.17.72.

    Using a browser, go to 192.168.1.100 to access the ComCenter embedded webpages.

    Click on the CONNECT button. It will take 30 seconds (or more) to go ONLINE.

    Once ONLINE, return to your DOS shell and try to ping www.google.com (74.125.227.17) to verify operation.

    Click DISCONNECT to hang up.

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